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Terms of Service

Last updated: 01 April 2026

This website is operated by Dennis Butters Jewellery Limited (DBJ), a company incorporated in the Hong Kong Special Administrative Region ("HK SAR"). By using our site or buying from us, you agree to these terms. If you don't agree, please don't use the site. We may update these terms from time to time. Continued use after changes means you accept the new terms.

1. Using Our Site

  • Age: You must be at least 18 years old, or have parental consent, to use this site.
  • Legal Use: Don't use our site for anything illegal or to violate any laws in your jurisdiction.
  • Security: Don't introduce viruses, malware, or anything harmful to our site.
  • Right to Refuse: We can refuse service, cancel orders, or limit quantities at our discretion.

2. Products & Pricing

  • Accuracy: We try to show colours and details accurately, but we can't guarantee your screen displays them perfectly.
  • Changes: Prices, descriptions, and availability can change without notice. We can discontinue any product at any time.
  • Errors: If we make a mistake on pricing or description, we can cancel or correct your order, even after you've placed it.
  • Limited Edition: Most DBJ pieces are Limited Edition and never repeated. Each Limited Edition piece is individually numbered and archived for provenance verification.
  • Living Finish: Natural patina and wear are part of the character of our pieces and do not diminish their value.

3. Orders & Payment

  • Order Acceptance: We can refuse or cancel any order for any reason. If we do, we'll let you know.
  • Your Info: You agree to provide accurate billing and contact details. Keep your info up to date.
  • Returns: For our return and refund rules, please see our separate Returns Policy.

4. DBJ Vault Membership

The DBJ Vault is an exclusive tier for verified owners of DBJ Limited Edition pieces. Membership is governed by separate DBJ Vault Terms & Conditions.

  • Eligibility: To join, you must own a DBJ Limited Edition piece.
  • Termination: Membership may be terminated if you no longer own a qualifying piece (e.g., if a piece is returned or sold).
  • Non-Transferable: All Vault benefits are non-transferable and have no cash value.

5. Intellectual Property

All content on this site - text, images, logos, designs - is owned by DBJ or our licensors. You may not copy, reproduce, sell, or exploit any part of it without our written permission.

6. User Comments & Submissions

If you send us ideas, feedback, or comments, you agree that we can use them without restriction, payment, or obligation to keep them confidential. You're responsible for ensuring your submissions don't violate anyone else's rights.

7. Third-Party Links & Tools

Our site may link to third-party websites or tools. We don't control them and aren't responsible for their content, privacy practices, or any transactions you make with them.

8. Disclaimer of Warranties

Our site and services are provided "as is" and "as available". We don't guarantee uninterrupted, error-free, or secure access. Use of the site is at your own risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

9. Investment Disclaimer

DBJ pieces are crafted from solid precious metals and produced in limited quantities. While this may contribute to rarity over time, DBJ makes no representations or warranties regarding future market value, resale price, or investment return. Participation in the DBJ Vault does not guarantee profitability on the secondary market. The market price of silver or gold may fluctuate or decline at any time. All investments carry risk.

10. Limitation of Liability

To the maximum extent permitted by law, DBJ and our directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages - including lost profits or data - arising from your use of our site or services. Note: Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law under Hong Kong jurisdiction. Where Hong Kong law implies warranties or conditions that cannot be excluded, our liability is limited to:

  • For goods: The cost of replacing or repairing the goods, or the cost of equivalent goods.
  • For services: The cost of supplying the services again, or the cost of having them supplied again.

11. Indemnification

You agree to indemnify and hold DBJ harmless from any claims, losses, or expenses (including legal fees) arising from your breach of these terms or your violation of any law or third-party rights.

12. Termination

We can terminate or suspend your access to our site at any time, without notice, for any reason, including if you breach these terms. Upon termination, your right to use the site stops immediately.

13. Governing Law

These terms are governed by the laws of Hong Kong Special Administrative Region. Any disputes will be resolved in the courts of Hong Kong, unless otherwise required by applicable consumer protection laws in your jurisdiction.

14. Severability

If any part of these terms is found to be invalid or unenforceable, the rest of the terms remain in full effect.

15. Entire Agreement

These terms, along with our Privacy Policy and Returns Policy, form the entire agreement between you and DBJ regarding your use of our site and services.

16. Contact Us

Questions? Email us at connect.